YOUR PRIVACY

Hillstar and BIRDS (a brand of Hillstar B.V.) believes that the protection of personal data is essential to its business. Therefore, in this privacy policy we want to provide you with clear and transparent information about the way in which Hillstar and BIRDS processes personal data of customers and users of our software and visitors to our website.

Naturally, personal data of customers and users of apps and visitors of the website, are handled and secured with the utmost care. In doing so, Hillstar and BIRDS shall in all cases comply with the applicable laws and regulations, including the Data Protection Act. Responsible for the data processing is Hillstar and BIRDS , Landjuweel 1, 3905 PE Veenendaal. As required by the Personal Data Protection Act, the processing of personal data is reported to the Supervisor, the Authority for the Protection of Personal Data.

WHAT DO WE PROCESS YOUR PERSONAL DATA FOR?

There are several purposes for which Hillstar and BIRDS collects and processes your personal data. In the context of its services, Hillstar and BIRDS collects and processes personal data from you:

When you purchase products and/or services from Hillstar and BIRDS . This can be done through our website or Managed Services;

When you have contact with Hillstar and BIRDS . This contact can be by telephone (whereby conversations can be monitored by the Sales team for training and quality purposes), but we also mean when you contact us via email, fill in the contact form, use the chat function, participate in surveys, competitions or studies, use our (mobile) websites including apps, log in to your account, sign up for newsletters or contact us via social media;

For internal analyses for process improvement, the development of products and services and market research;

To keep customers/visitors of its (new) products and services informed, directly but also for example through campaigns via social media, where Hillstar and BIRDS tries to take into account preferences based on purchased or acquired products and / or services and interests based on use of our (mobile) websites (including apps used) recorded with your permission.

E-MAIL

Hillstar and BIRDS has its own newsletters. If you have given your consent for a newsletter to be sent to you, it will be sent to you. You can always withdraw your consent by unsubscribing from the relevant newsletter in the unsubscribe link.

Your e-mail address is further used for sending information about (new) products and services by Hillstar and BIRDS if you have given your consent. You can always withdraw such consent by using the unsubscribe link in the e-mail message sent to you or by sending an e-mail to Hillstar and BIRDS , stating WBP, marketing@birds.bi. 

If you do not wish to receive any information at all about (new) products or services, you can send an e-mail to us at marketing@birds.bi

USE OF PERSONAL DATA BY THIRD PARTIES.

Hillstar and BIRDS does not allow the use of personal data by third parties for commercial, charitable or idealistic purposes.

SOCIAL MEDIA.

Hillstar and BIRDS likes to engage, via the web and (own) social media channels, in dialogue with customers, users of software and visitors to the website about its organization, products and/or services. The aim is to provide useful and relevant information and/or answer questions that are made known via social media. Hillstar and BIRDS actively follows this on the Internet and social media channels, such as Facebook, Twitter and blogs. In doing so, Hillstar and BIRDS endeavors to follow, participate in and/or proactively respond to discussions on these channels and answer individual, relevant questions and comments. Hillstar and BIRDS expressly reserves the right not to respond to every question or comment. No rights can therefore be derived from responding or not responding substantively. It is possible that when participating in discussions and answering questions or responding to comments, Hillstar and BIRDS will record (personal) data. These will of course be processed in accordance with this privacy policy. Hillstar and BIRDS is not responsible for the handling of personal data by other participants in its social media channels or the content on its social media channels. If you have any questions or comments, you can contact Hillstar and BIRDS via marketing@birds.bi.

USE OF COOKIES

Hillstar and BIRDS uses cookies when offering its services. This is a small simple file containing data that is either stored on your computer's hard drive or in your browser's session.

In the Cookie statement you can read all about the use of cookies by Hillstar and BIRDS

HILLSTAR WEBSITES AND OTHER WEBSITES

On the Hillstar and BIRDS websites you will find a number of links to other websites. However, Hillstar and BIRDS cannot accept responsibility for the handling of your data by those parties. For this, please read the privacy statement, if any, of the site you are visiting.

QUESTIONS

If, after reading, you have any questions or comments about our privacy policy, please direct them to:

Hillstar, attn. the Marketing Department, Landjuweel 1, 3905 PE Veenendaal or e-mail:marketing@birds.bi.

VULNERABILITY REPORTING POINT

Are you an expert and do you discover a vulnerability in our systems? Please help us by reporting this vulnerability. Together we can improve the safety and reliability of our systems.

CHANGES

Hillstar reserves the right to make changes to the privacy and cookie policy. We therefore advise you to check this page regularly to see if any changes have been made. If Hillstar makes a significant change that affects the way in which Hillstar processes your personal data, we will announce this via a notice on our website(s).

 

Veenendaal, 1 December 2020

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